Kim Mercado
General Manager
Kim.Mercado@fsresidential.com
Bio coming soon...
Lester Akar
Administrative Assistant
lester.akar@fsresidential.com
Les Akar has been an Administrative Assistant at FirstService Residential since 2012. He is a Navy/Vietnam veteran who relocated from New Jersey to Florida in 1998. His BA degree in Math and Science served him well throughout his career leading to his retiring as an IT manager after 24 years at Merrill Lynch.
He enjoys spending time with Maggie, his wife of more than 50 years, and with his daughter and three granddaughters who live nearby.
Chris Tormino
Maintenance Technician
christopher.tormino@fsresidential.com
Denise Concepcion
Administrative Assistant/Front Desk
denise.concepcion@fsresidential.com
Originally from Chicago, Illinois and a big Cubs fan, Denise is relatively new to the Jacksonville area, moving here in 2020 with her husband of 30 years and her 4 rescue dogs. Denise has a background in real estate sales and customer service in manufacturing. She has been working with seniors in assisted living for the last three years. She loves to help people and solve resident challenges. Denise is very organized, delivers outstanding customer service, and is a great communicator. She is very excited to join FSR and be of service to Del Webb eTown residents! In her off time, she is an avid gardener and heads to the beach whenever possible.